Support for vending machine owners and prospective owners
We want to give our owners the tools they need to succeed. Our support page is dedicated to giving our existing and new owners an array of functional and educational tools for building and managing their vending business. Here you can manage your SmartIce remote management platform, login to the customer platform, find replacement parts, and more.
To keep your machines running like-new all year-round, we make it easy to replace wear parts on your machine and make repairs. Take a look at our online store to get replacement parts for your machine.
Whether you’re planning an upgrade, refresh, or refurbishment for your Ice House America unit, our team is here to help you think through next steps. Use the form to share what you have in mind and we’ll follow up to discuss options and timing that best fit your goals.
The SmartIce™ remote management system makes it easy to monitor your machine’s security cameras, look at your sales and sales trends, vend free bags or give discounts, troubleshoot issues, and more. Log into your SmartIce remote management system here and bookmark the login page to access it easily anytime.
If you’re having an issue with your machine and you need help, let us know! Our experts are here to support you. Whether you’re having an issue with the mechanical components of your machine, with the SmartIce platform, or something else, we’re here to help.
For existing owners, our owner’s portal is a great place to connect with other owners, get ideas to grow your business and get more customers, and connect with IHA about questions or issues.
We’ve been in the vending business for over 30 years. We not only make and sell vending machines, but we also own many successful machines. We know a lot about how to start, expand, and maintain a successful vending business, and we want to share this knowledge with you. Check out Vending University to learn more about starting your vending business.
(904) 241-7535
278 US Highway 319 South, Moultrie, GA 31768
All contents and materials © Copyright Ice House America 2026
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